Shipping & returns

Shipping

J & M Bookstore, Inc. is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 business days.

*Orders placed from August to December may experience slight delays in shipping.

Returns

Most products purchased from this site may be returned, within 25 days of shipment, for a full refund.

Exceptions to this policy include textbooks, media (music, video games, software) which is not shrink wrapped, and customized products.

The textbook return guidelines are dependent on when the purchase is made. Please contact us if you have a question about returning a textbook.

Customized products which are non-returnable include clothing with monograms, custom published materials (such as course readers or syllabi), and artwork which is printed, matted, or framed based on your order.

Defective or incorrectly shipped product may also be returned during this same time period. To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped as well as the original box in which the product was shipped.

Product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.